Legal & Privacy Hub

1. Introduction

At EduGateway, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time and for any reason.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.

Academic and Professional Data

As an education focused platform, we collect detailed academic history, transcripts, test scores (IELTS, TOEFL, GRE, GMAT, etc.), current educational status, and documents related to your university and scholarship applications.

Usage and Technical Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

AI Interaction Logs

We store logs of your interactions with our AI models (School matching, Draft generation, etc.) to improve the accuracy of our recommendations and the performance of our models.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Execute AI-powered school and scholarship matching algorithms.
• Generate admission probability scores and customized draft documents.
• Process payments and subscription renewals.
• Email you regarding your account or order.
• Increase the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf.
• AI Partners: We utilize third-party AI service providers to process data for matches and drafts.